Reference

How We Handle Your Account and Payment Data

This page sets out what e28bdt collects when you open an account, verify your wallet or deposit through bKash, Nagad and Rocket, and how that information is kept and used. Access and data handling depend on your local law and eligible regions.

Account dataWallet verificationbKash / Nagad / Rocket recordsSupport logs
e28bdt How We Handle Your Account and Payment Data
KEEPING YOUR DATA SAFE

Security Around Your Wallet And Account

Login Protection Your account login is tied to your registered mobile number, and we ask for OTP confirmation on sensitive changes such as updating your linked bKash or Nagad wallet.
Payment Record Handling Rocket, bKash and Nagad transaction references are stored separately from your browsing activity and used only to match deposits to the right account wallet.
Retention Practice We keep account and payment records only as long as needed for support, dispute review or requirements tied to your local law, then remove what is no longer needed.
Request Changes You can ask us to review, correct or delete account information tied to your profile by contacting support with your registered mobile number for verification.
REACH OUR TEAM

Contact Paths For Privacy Questions

Live Chat Ask about how your bKash, Nagad or Rocket transaction data is stored, or request a copy of your account activity, directly through live chat.
Account Help Desk For wallet verification questions or to correct a mismatched deposit reference, our account help desk can walk through what data was recorded on your profile.
Email Request Send a written request if you want your account data reviewed, corrected or closed; this route is best for formal privacy or data-access questions.

Common Questions About This Policy

We collect your name, mobile number and basic account details, plus the wallet information needed once you deposit through bKash, Nagad or Rocket.

Yes, we keep the transaction reference and status for deposits so we can credit your account wallet correctly and resolve any mismatched transfer if needed.

You can request a review, correction or deletion of your account data by contacting support with your registered mobile number for verification.

We do not sell your account or payment information; data is used internally for account crediting, support review and requirements under your local law.

Support conversations are kept long enough for our team to reference the same case again, and cleared when no longer needed for account or dispute review.

Terms can vary because access and data handling depend on your local law and eligible regions, so account rules may differ by where you are registered.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.